Welcome to Almenza Pet. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to update or modify these terms at any time.

2. Products and Orders

  • All product descriptions and prices are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • In case of order cancellation, refunds will be processed based on our refund policy.

3. Payments and Billing

  • All payments must be made via the available payment methods.
  • You agree to provide accurate and complete billing information.
  • Any fraudulent activity will result in immediate account termination.

4. Shipping and Delivery

  • Estimated delivery times are provided for convenience and may vary.
  • We are not responsible for delays caused by external factors, such as courier services.
  • If an order is lost or damaged during transit, we will assist in resolving the issue.

5. Returns and Refunds

  • Returns and refunds are accepted under specific conditions as outlined in our Refund Policy.
  • Items must be returned unused and in original packaging.

6. Intellectual Property

  • All content on this website, including logos, text, and images, is the property of Almenza Pet.
  • Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

  • We are not liable for any direct, indirect, or incidental damages arising from the use of our website or products.
  • Your use of our services is at your own risk.

8. User Responsibilities

  • You agree not to engage in fraudulent, abusive, or illegal activities on our website.
  • We reserve the right to terminate accounts that violate these terms.